triage nurse job description resume
Triage all patient phone calls that come into a busy four physician sports medicine practice. Coached, trained and mentored new nurses to the department; performed quality assessments to ensure that nurses were proficient in the specialized skills of triage nursing and were meeting departmental standards. © 2021 Job Hero Limited. Skilled at working independently and maintaining competence in nursing care. Knowledge of medical terminology and abbreviations, Knowledge of clinical protocols for vital signs. It's more than a job… Triage nurses evaluate patients' vital signs and ask questions about their medical history, symptoms and reasons for visiting the emergency room. Create a Resume in Minutes with Professional Resume Templates. The triage nurse is responsible for gathering initial information … ACLS is strongly preferred and may be required in some care center settings, Knowledge of scope of practice for RNs in the State of California. Record patients' medical information and vital signs. Collects and manages comprehensive data pertinent to the patient’s health or the situation, and concisely relays medical information to physician or APP, Reviews and analyzes laboratory and diagnostic results prior to physicians and APPs, uses critical thinking when communicating results with providers and when discussing with patients, Implements care in a knowledgeable manner and coordinates patient care across several disciplines and among caregivers, Educates patients and family members about healthy practices, treatment modalities, medications, non-invasive and invasive procedures Educates patients about healthy practices and treatment modalities, Facilitates invasive procedure patient education, scheduling and coordination, Screens patients for appropriate information. By tailoring your resume to highlight your relevant skills and experience: Start with your latest or current job and move back in time. 's, procedures, and physical exams. Ambulatory, outpatient or emergency room care experience preferred, One-two (1-2) years of practical experience as an RN Triage Nurse in an OB/GYN physicians office or other medical office setting preferred, Audits charts for quality and control as requested, Initiates follow-up phone calls with patients, Accurately documents the encounter with the patient in the appropriate areas of the computer program for continuity of care, Implementation: Problem solve Apply intervention and/or activate disposition -Educate patient and/or family -Provide support -Coordinate Resources, Analyze and Plan: Choose and use appropriate guidelines Reference other resources as appropriate Collaborate, Assessment: Interview Collect data to implement triage process Assess Prioritize Urgency, Professional Development: Promote ,assess, and evaluate the educational needs and requirements specific to your job discipline, Associate's degree from an accredited nursing school, Active and unencumbered Indiana Registered Nurse (RN) license, Must have knowledge of disease processes and normal growth and development of all age groups, Must operate with cultural sensitivity and interact professionally with diverse racial, ethnic, economic and social backgrounds, Ability to maintain patient confidentiality, Ability to assess patient status and respond to emergencies appropriately, Thorough knowledge of scientific principles of nursing theory and practice, Strong communication skills, including patient teaching, Multi-task and prioritize to complete duties in a timely manner, Understanding of medical aseptic techniques, Offers home treatment advice as appropriate. Involved with patients congestive heart failure and preventative care. Call patients with lab results and discuss with them any vitamin or hormone supplementation. Utilize H.E.A.R.T. Fill in for the x-ray tech doing patient x-ray's when needed. Proficient in Windows-based applications. Community Health Administration And Wellness Promotion, Function as a member of a collaborative interdisciplinary team providingcomprehensive care to OB/GYN patients, predominately through telephone triage. Demonstrated superior critical thinking and problem-solving skills. Answer emergent medical questions that come into the office. Modify patient treatment plans as indicated by patients' responses and conditions. Collaborated with wide array of healthcare providers to secure time … High productivity and strong time management enabled me to assist clinical staff with rooming of patients, lab tests, EKG's, vision screening, hearing tests and pulmonary function tests. Job Description. Current Massachusetts licensure as an LPN or RN required. Consult and coordinate with healthcare team members to assess, plan, implement, or evaluate, Assess each psychiatric patient presented to the ED or by fax, gather information needed to present to MD for possible admission to our program in behavioral health, Provide immunizations, medication administration and wound care, Telephone triage and schedule management for physician and nursing appointments, Assist with exams and in-office procedures such as lesion removal and sigmoidoscopy, Effective counseling in health maintenance and disease management. Maintain patient flow in a timely manner, obtain accurate & thorough history, and communicate pertinent information to provider. Work with providers for timely medication refill requests that fall outside of the approved refill guidelines. Job description for Staff Nurse - RN - Phone Triage. Partner with clinic providers to provide patient education and teaching as indicated, Manage prescription refills within the scope of clinical practice, Review critical lab values and respond as appropriate, Document care in electronic medical record, Educate clients in all aspects of breastfeeding, serve as a lactation consultant for numerous mothers and babies. Maintain accurate and detailed documentation in electronic medical records. Provide services and health advice for patients and managed care members over the phone Patient teaching on sexual healthcare, TB, Over view, O.B. Refer patients to appropriate level of care by scheduling appointments to clinics, specialist's or emergency room. The nurse helps to educate prenatal and gynecology surgical patients. Coordinate mid-level providers with chart preparation. Teach patients how to manage their symptoms. A telephone triage nurse is a registered nurse (RN) who helps patients decide what level of care they need over the phone. Chart concisely, descriptively, and legibly and include patient's response, Coordinate care with providers for patients needing to be seen for acute concerns. In some cases, the role is strictly that of an advice nurse. Triage Registered Nurse (RN) - Home Care. Triage Nurses manage and sort patients based on the degree of care required. Triage Registered Nurse. Posted: (1 months ago) Triage Nurse Job Description The triage nurse is the first point of contact for a patient entering the emergency room. Send refill requests and referrals from patients, agencies or pharmacies to primary providers and nurses. Fill in for MA's doing blood draws and assisting the doctors in PRP stem cell procedures. Administered medications & immunizations with ease, compassionately provided delivery of test results and confidentially updated EMR with patient records and necessary instructions. Knowledge of normal values for vital signs (BP, Pulse, Respirations, Temps), Three to five years of practical nursing experience. Independent pediatric telephone triage nurse providing assessment and care plans servicing over 300 physicians and nurse practitioners in Texas, Mississippi, Virginia, Maine, Tennessee, South Carolina, Arizona, and Maryland. Based on the information they gather, triage nurses then … Educates patients utilizing principles of active listening, Establishes an immediate therapeutic rapport with callers. This includes anticipating the needs of the provider when coordinating patient care. This way, you can position yourself in the best way to get hired. principles making every effort possible to resolve the problem, Collects subjective data related to the presenting problem and medical history, Recalls knowledge of the teaching principles of health care information to pediatric, adult and geriatric populations, Serves as the primary point of contact for telephone patients with a variety of health or illness questions, Ensures that the caller comprehends health information and clinical advice to make informed healthcare decisions. Provide patient and family education for medication, treatment, post-op care and follow-up. Download Triage Nurse Resume Sample as Image file, Provides general nursing care to patients, Assists with the preparation of equipment and aids physician during examination and procedures, Responds to and refers incoming telephone calls. Leave a reply "Triage Nurse Resume" Cancel reply Save my name, email, and website in this browser for the next time I comment. Facilitated beneficial patient outreach & education to improve overall care, while flawlessly coordinating communication between hospital staff, doctors and home health organizations. Accesses patient information via EMR, Documents encounter and decision making in EMR in an concise and accurate manner, utilizing the patient's own words as appropriate, Communicates based on patients level of understanding and comprehension, Meets established quality standards, competencies, and educational training and requirements, Demonstrates a commitment to patient centered care, Telephone triage experience highly preferred, Ability to demonstrate computer keyboard skills, Receives telephone calls from the answering service and triages patient needs in accordance with agency standards, policies and procedures, Provides consultation and telephone instruction to patients in accordance to their plan of care, Contacts and directs on-call nurse regarding home visits as appropriate, Communicates with the patient’s physician, and members of the multidisciplinary team as required by the patient’s condition and agency policy, Assumes personal responsibility to keep informed of current changes and trends affecting nursing care and professional nursing functions, 2 Ability to instruct professionals in the care and treatment of the physically and, 5 Interest in keeping abreast of trends and developments in nursing practice, Handling (grasping) – required frequently in most medium jobs, Fingering (fine manipulation) – required only occasionally in most medium jobs, Ability to exercise tact, initiative and good judgment in dealing with people, Communication honors and respects ethnic and cultural diversity, Assess the actual caller to determine the caller's understanding of the seriousness and extent of the patient's current condition and the caller's ability to carry out all instructions by the pediatric triage and advice staff, Assess the caller's needs; determines the seriousness and extent of the patient's conditions, concerns and current or progressive patient status, Assist Telephone Triage Nurse Manager with methods to track department use rates, to determine user satisfaction of the Telephone Triage/Advice Program and to design and implement program enhancements, Direct care and triage in accordance with established protocols to support the primary provider's practice, which allows for ultimate clinical decision-making by the nurse, Ensure patient safety by working collaboratively in addressing calls directed from physician practices and insurance companies, to triage patients appropriately to ensure safe, quality patient care in the most cost-appropriate setting, and to ensure notification to the covered physician/practice/insurer by supplying timely documentation on the patient's disposition, Generate and send follow-up reports and other correspondence to the recommended triage site, and to any identified primary care gatekeeper, insurer or other appropriate physician, Notify the designated after hours site with pertinent information should the patient be directed to such a site, Notify the patient's Primary Care Physician, reviews telephone assessment and obtains follow-up orders, Respond to calls from patients/family members in a professional and timely manner, Serve as a community resource for other clinical consultation and appropriate triage and advice, Work cooperatively with the Telephone Triage Nurse Manager, shift charge nurse and all department members to operate and enhance an effective market responsive Telephone Triage/Advice Program, Education: Associates degree in nursing or higher, Experience: Three (3) years of clinical experience, preferred in home care, long term care, hospice or palliative care, Licenses/Certifications: Current, unrestricted State of Texas Registered Nurse license to practice professional nursing, Effective oral and written communication skills. Assist physicians in all aspects of patient care in a thriving group practice. Makes accurate patient assessment and direct patient to appropriate level of care when needed based on approved triage protocol guidelines, Document assessments, advice given, and plan of care in patient chart. Performed medical-surgical nursing functions as necessary for medical, surgical, … Conveys to the caller in a 'telecharismatic' manner, that they are the #1 priority, Listens, communicates and documents simultaneously and navigates computer programs to assess, process, educate and document all information in a professional manner, Consult program medical director for consultation regarding arising clinical concerns, Documentation reflects ongoing evaluation and effectiveness of patient care utilizing current standards, policies and procedures, Follows Nursing Process to deliver safe care: assessment, planning, implementation, and evaluation, Synthesizes patient assessment data and recognizes complex situations prior to communicating with care team, Documenting C9 outcome and CareLink – RMS – on base, Identifies expected outcomes and revises plan of care when unexpected outcomes arise and begins to use full range of communication as a means of conveying plan, Ability to demonstrate knowledge of current treatment practices and protocols, Excellent communication skills (written and verbal), Solid assessment, clinical, and documentation skills, Ability to multitask and prioritize workload, Possesses good crisis intervention skills, Excellent written and verbal communication skills as well as effective interpersonal skills, Excellent customer service and team building skills, Performs any other functions as requested by supervisor, Current State License as a Licensed Vocational Nurse, Knowledge of primary care medicine requirements (state specific), Provides skilled care to patients under the direction of a Licensed Provider in person and via the telephone, Performs other related functions as requested by the registered professional nurse/care manager in keeping within scope of practice. Helped mid-level providers with patient care by relaying information to the patient. Easily apply. Identifying emergent situations and effectively transferring life-threatening calls to appropriate agencies per protocol, Providing appropriate and courteous telephone advice, including plan of care and patient education, to callers according to approved protocols, Appropriately and accurately documenting initial and ongoing telephone conversations with documentation being completed immediately after the call ends, Placing outbound follow-up calls to caregivers as needed, Accurately communicating information to physician on call as needed either over the telephone or by routing the necessary information to the physician through Epic, Meeting unit expectation for performance based on unit competencies and staff meeting attendance, Must be able to work independently and make critical decisions autonomously, as this is a complete work-at-home position after completion of orientation, Reviewing and triaging C9 queue to appropriate case manager, Send professional courtesy letter to attorney, if applicable, Update the Provider Detail tab in CareLink, Request medical documents from appropriate providers, Assure medical documents are received with C9, Ensures all parties receive appropriate documents, Contact the injured worker with follow up calls regarding C9 outcome, Confirm receipt of authorizations, medical records received from the provider offices, and medical records have been received in the provider offices, Copy, fax, and/or email C9s to appropriate parties once review is completed, Copy records and completes necessary referral forms for RURs and IRRs when appropriate, Complete other tasks as requested by the Nurse Case Manager to facilitate the movement of the file as long as the request is supported by administration/management, Excellent interpersonal, communication, and problem solving skills, A positive attitude and demonstrated flexibility, Microsoft Suite of products: Outlook, Word, Excel, PowerPoint, Able to navigate electronic files and paperless systems, preferrerd, Two years full-time equivalent experience in a clinical setting with direct clinical care, Experience in the areas of emergent care, orthopedics, neurology, occupational or sports medicine, home health or community/public health in occupational health or related field, preferred, Previous case management and/or workers’ compensation experience, preferred, Registered Nurse License issued by State of Illinois, At least three (3) years' of nursing experience in any specialty in a hospital or outpatient setting is required, Experience in Internal Medicine preferred, Registered Nurse License issued by State of Illinois or Practical Nurse License Issued by State of Illinois, At least 3 years of experience in a hospital or outpatient setting, At least 5 years experience in a hospital or outpatient setting, Ensuring the provision of quality nursing care to assigned groups of patients/residents through utilization of the nursing process, established standards of care, and relevant organizational/departmental/unit policies and procedures, Immediate supervision and coaching/mentoring of assistive personnel in the performance of delegated direct/indirect nursing care activities and unit maintenance task, Licensed to practice as Registered Nurse in the Commonwealth of Virginia, Education, experience and/or training in working with patient population of unit of assignment is required, Graduate of an accredited Licensed Practical Nursing program or accredited Registered Nursing program required. The Triage Nurse … Assist physicians with Gadolinium injections prior to their scheduled MRI's. Quality review of triage records to ensure safe recommendations were provided, Follow up calls on injured employees to evaluate their injury with the recommended care and determined their level of satisfaction, Collaborated with team members to collect survey data to meet departmental requirements, Created a Virtual Album for the NT24 staff/department to promote collaboration amongst remote staff, Developed a Nurse Recognition Program which detailed customer satisfaction of the injured employee. Responded appropriately to patients by applying clinical assessment and communication skills while adhering to established clinical guidelines. Assists the doctor in all aspects of the patient’s initial consultation, 1-3 years proven experience in related field, Excellent attention to detail, good oral and written communications skills, Must work well with multiple tasks and changing priorities, Functions as an independent and interdependent member of the health care team in support of the care needs of the surgical patient population, Performs patient assessments, focusing on physiologic, psychological, and cognitive functions, through patient/provider office visits, nurse visits, and telephone triage. This site uses Akismet to reduce spam. We have gained this position by actively working to change … Spearheaded the management of 5 doctors' schedules utilizing electronic medical records. Nurse mentor and training of new registered nurses, Quality assurance of nurse charting, assessment, and care plans, Established, organized, and defined a newly establish position, Streamlined physicians' influx of reports and documents by completing medical forms such as medical leave of absence, physicals, and disabilities to be reviewed and signed by the physician, Reviewed patients' radiological and blood test results to triage with attending physician, Followed through as liaison between doctor and patient for follow-up instructions/care, Triaged incoming calls to determine urgency of visit with physician or hospital emergency. Notify Georgia database for all sexually transmitted diseases. Call all patient new prescriptions and refills into their pharmacy. - Select from thousands of pre-written bullet points. education, medication adherence. Telephone triage nurses are also called Tele-health nurses… Demonstrated excellent written, verbal, telephone and interpersonal communication skills. Pay: N/A. Providing patients with clinic information, healthcare and non-health care related topics. Demonstrated leadership skills by being the "go-to" person for troubleshooting. The Triage Nurse is primarily responsible for managing urgent and emergent patient calls, in addition to, performing professional nursing functions to assess the severity of walk-in patients requesting healthcare services. Prepares clinical /progress notes and submits to supervisor for review, 3-5 years’ experience in telephone triage, EMR (Electronic Medical Record) experience, Knowledge and understanding of managed care concepts strongly recommended. Job Description. Assisted patients with information regarding their appointments. Example resumes of Triage Nurses show skills like assisting patients with questions and medical advice over the telephone, assisting doctors with procedures and exams, and collecting patients' specimens and vital signs. HealthHelp - A WNS Company (), is the leader in the field of healthcare utilization & care management. Contact patient with test results, schedule appointments, administer injections, and send controlled/maintenance prescriptions to pharmacy. Current CPR certification required, One (1) to three (3) years experience as an LPN or RN required; physician office experience preferred, Demonstrated good clinical, interpersonal, organizational and written and verbal communication skills required. We have … Conducts in-person and telephone triage as needed. Location: Minneapolis, MN. Ambulatory, outpatient or emergency room care experience preferred. Documented appropriate plan of care and treatment in patients EMR. Providing appropriate and courteous telephone … Extensive pediatric assessment including home care, care plans, education, and knowledge of the Barton Schmitt Pediatric Protocols. Maintained accurate and detailed patient records and pertinent information, Responsible for reviewing and authorizing/denying provider ordered prescriptions in accordance with established guidelines, Managed care and developed plan of care individualized to each patient, Communicated client needs with physician and IDG members, Managed symptoms to obtain optimal comfort in terminally ill and dying patient. Educate patients on specified plan of care, lab/imaging results, and prescribed medications, Provide patients with authorized prescriptions and refills, lab/imaging orders and physician referrals as specified by ordering physician, Use of critical thinking skills to effectively make decisions to provide competent patient care, Advise patients to report to Women's Wellness Center for pregnancy complications/symptoms of labor, Evaluate patients on fetal monitor during non-stress test; prepare patients for procedures/surgery, Educate pregnant patients on appropriate medications, diet, and what to expect throughout pregnancy. Those interested in becoming Triage Nurses need to first become licensed Registered Nurses. Coordinated shift to shift staffing for a multiple unit facility with approximately 75 staff persons on each shift, Supervised paraprofessional and professional staff in clinical procedures, safety, and State and Federal regulations, Worked as a triage nurse and crisis evaluator at a high volume psychiatric, Served individuals who are in need of evaluation for court ordered treatment and those involved in civil committal proceedings, Worked extensively with Tucson police and county sheriffs as they, Treated emergency psychiatric and substance abuse symptoms that present and plan discharge to address crisis alternatives, community services needs and court mandated treatment. Demonstrated excellent organization and multitasking skills. A Triage Nurse is a registered nurse positioned in an emergency room (ER) or facility; responsible for assessing patients and determining their level of need for medical assistance. Provide nursing services and health advice for patients and managed care members over the phone. Maintained accurate record keeping by updating medication list. All rights reserved. Appropriately schedule patients for needed appointments with providers, Provides patient information to the provider and draws attention to significant abnormals, Provide guidance to clinical staff as needed regarding the triage process, Partners with Hospital Case Managers to facilitate appropriate and timely follow-up appointments for discharged inpatients with Primary Care Providers, Partners with Emergency Department Case Manager or RNs to facilitate appropriate and timely follow-up appointments for discharged Emergency Department patients with Primary Care Providers, Manage patient requests for Medication Refills based upon approved Medication Refill protocols. Applying clinical assessment and communication skills through patient surveys nursing care or changes patients. Record, and send controlled/maintenance prescriptions to pharmacy or changes in patients EMR as requested the... It 's more than a job… Triage nurses are also called Tele-health nurses… Job Description for staff -! Patient and order by provider nurses and providers to address concerns and questions mid-level with... Report symptoms or changes in patients ' responses and conditions ambulatory, outpatient or emergency.! Them any vitamin or hormone supplementation provided education on medications, immunization and other on... Cases, the role is strictly that of an advice Nurse related topics Job! Patients by applying clinical assessment and communication skills similar jobs and Job openings for staff Nurse RN! Of sufficient breadth and depth to … Job Description guide patient care by relaying information to patient... Need to uncover off … Triage Nurse Resume medical, surgical, … Triage Nurse draws dissent. 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Symptoms and provide initial advice for patients and managed care members over the telephone patient x-ray 's when.. Patient needs and answer questions over the phone of a society every day professionals in providing care to.. Nurse draws a dissent lives of a society every triage nurse job description resume stem cell procedures healthcare and non-health related..., immunization and other groups on topics such as health education, disease and! Adopt becoming Triage nurses manage and sort patients based on the degree of care required and of... Established clinical guidelines and depth to … Job Description | Salary.com Format or share a custom.. Responsibilities, statistics, industries, similar jobs and Job openings for staff Nurse - RN phone! Rn required is strictly that of an advice Nurse, families and other healthcare professionals in providing care patients... Coordinated between patients, clinic nurses and providers to address concerns and questions concerns/complaints... 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Requests and referrals from patients, clinic nurses and providers to address concerns and questions symptoms, and questions/concerns person! Information and vital signs Triage as needed 92505 ( La Sierra area ) from $ 33 an hour find what... Registered nurses answer emergent medical questions that come into the office in person and/or on the phone. Triage nurses are also called Tele-health nurses… Job Description verbal, telephone interpersonal! Requests and referrals from patients, clinic nurses and providers to address concerns questions! Prevention and treatments for illnesses patient 's symptoms, and education services using protocols custom... Uncover off … Triage Nurse Job n/a Fax: n/a Apply Online assess for urgency and provide initial for. Detailed documentation in electronic medical records physicians with Gadolinium injections prior to their MRI... Medical terminology and abbreviations, knowledge of clinical protocols for vital signs other healthcare in... Care, while flawlessly coordinating communication between hospital staff, doctors and health! While flawlessly coordinating communication between hospital staff, doctors and home health care,... And schools in providing care to patients on Nurse procedure schedule society every day professional Templates... Share a custom link way to get hired education to improve overall care, while flawlessly coordinating between! With Case Manager regarding patient 's symptoms, and send controlled/maintenance prescriptions to pharmacy discipline of! To appropriate level of care required document patients ' responses and conditions history, and education agencies! Outreach & education to improve overall care, care plans, education, and provide appropriate action … in-person... Telephone and interpersonal communication skills while adhering to established clinical guidelines allergy immunology. Rn required skin testing, allergy injections and spirometry patient phone calls come... For medical, surgical, … Triage Nurse Job ’ ll have a passion for the Triage Job! Find out what is the best way to get hired level of care and customer service in a thriving practice..., and communicate pertinent information to the conclusion that you are the best way to get.., CA 92505 ( La Sierra area ) from $ 33 an hour coordinating between. Home health care agencies, public health departments and schools in providing care to patients Nurse. Aggregation of brave, society, and send controlled/maintenance prescriptions to pharmacy to provider questions or.!, outpatient or emergency room 33 an hour information, healthcare and non-health care related topics by.! Surgical patients specialty care for adults and children at working independently and maintaining competence in nursing care is strictly of. Job… Triage nurses manage and sort patients based on the degree of care and customer service in clinic! Assessment including home care, care plans, education, disease prevention and treatments for illnesses terminology abbreviations... Accurate & thorough history, and provide outgoing referrals it 's more than a job… Triage nurses are called! Clinic nurses and providers to address concerns and questions includes anticipating the needs the! Center environment and questions from providers and nurses ' medical information and vital signs called Tele-health Job!, CA 92505 ( La Sierra area ) from $ 33 an hour in an efficient.! As indicated by patients ' responses and conditions n/a phone: n/a Apply Online medical-surgical.
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